*ring*
ffs can’t I get any work done… “Hello?”
-“Hello?”
“Yes, hello?”
-“Hello?”
-“Ah, hello, this is K from Three, how are you?”
“I’m fine, what’s up?”
-“I’m calling from Three and I just need to confirm your security details please, what is your date of birth?”
…
“Excuse me?”
-“What is your date of birth?”
You’re kidding me… “K, just repeat that to me, would you please?”
-sounding fustrated now “I’m calling from Three. I just need to verify your identity. Could you confirm your security details please, what is your date of birth?”
…
“K, you’ve called me on my personal phone, and you want me to give you *my* security details? Does that not sound like a really dumb idea to you?”
-“It’s just to verify your identity sir”
How did I wake up in a standup routine? “Thank you K, but I’m not going to be doing that today”
-“I can’t continue with this call then sir”
oh, the loss… “Grand, bye”
Seriously?
Who thinks this is a sane way to try to contact customers?
